Terms & Conditions

These terms apply to your use of this website, operated by Innovate Refrigeration & Store Design Ltd (“Innovate”, “we”, “us”), the UK distributor for the Arneg Group. By using this website, you accept these terms.

This website is an informational product catalogue and enquiry platform. It allows you to browse our product range and submit enquiries to our team. This website does not process online payments or sales. Any resulting order, quotation or contract for the supply of goods or services is agreed separately and directly with our team, not through this website.

Submitting an enquiry through this website does not create a contract between you and Innovate. It’s a request for us to get in touch. Any quotation, order or supply agreement that follows is a separate agreement, made directly with you and subject to its own terms agreed at that time.

We do our best to keep product information, specifications and descriptions on this site accurate and up to date, drawing on manufacturer data from the Arneg Group. Specifications can change, so exact details for your project, including dimensions, refrigerant type, energy rating and availability, should always be confirmed with our team as part of a formal quotation before you rely on them for a purchase or installation decision.

The content, design and layout of this website belong to Innovate Refrigeration & Store Design Ltd unless otherwise stated. Arneg, Oscartielle, Intrac and Incold are brands of the Arneg Group and are used on this site by Innovate in its capacity as their authorised UK distributor. You may not reproduce, copy or reuse content from this site for commercial purposes without our permission.

This site may link to third-party websites, including manufacturer sites, for your convenience. We’re not responsible for the content, accuracy or availability of any website we don’t operate.

We provide this website on the basis that its content is for general information and enquiry purposes. To the extent permitted by law, we’re not liable for any loss arising from your use of this website or reliance on information on it, other than losses we’re not permitted to exclude by law, including death or personal injury caused by our negligence, or fraud.

These terms are governed by the law of England and Wales, and any disputes relating to them will be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these terms from time to time. The “last updated” date at the top of this page shows when they were last revised.

Questions about these terms? Contact us at enquiries@innovate-refrigeration.co.uk or +44 (0)20 7946 0114.